Pumex Computing’s project management structure allows us to place the most skilled development team and project manager with the programming expertise your software requires. Whether your development team is working here or abroad; you will always have a direct point of contact in the US to help resolve any issues, facilitate change processes, and keep you up to date on the project’s progress.
In addition to having dedicated project managers and technical leads, each customer will have a back office portal that they can use to stay updated on the development life cycle. The back office allows our customers to track their project from inception to final delivery and communicate effectively with their Project Manager and technical leads.
Our Project Management and Development Process speak for themselves. While we are flexible in how we pursue the development of your software, whether we utilize a Waterfall Approach or a more Agile Development method. We find the best approach often lies in between the two ideas. Each approach has its pros and cons to the development process and Pumex Computing finds that taking concepts from both philosophies allows us to create superior software. Our Development Lifecycle is as follows:
Pumex believes the most efficient method is to combine the best of both the waterfall development method and agile development process, where the final deliverable has gone through multiple client reviews and three phases of product release to the client. This allows Pumex the ability to retain flexibility in the functionality, look & feel of the final product, while maintaining strict controls on timetables and product deliverables. The customer is able to provide a high level of feedback and input into the development process and final result, while controlling overall costs and time to market development cycles.
While the above method is the preferred process for Pumex developed projects. This model may vary greatly in the event an external or internal team augmentation model is utilized. In those situations, moving to either extreme of the Waterfall Development Process or Agile Development Process may make more sense for the project.
Our organization is highly agile, with the ability to create on demand resources as needed, as projects ramp up or down. We will be your go to, when off the shelf products fail to meet your business needs. Being agile in the marketplace allows us to control costs, effectively manage internal resources, and put developers with the highest qualifications and skillsets on the right projects. By following an agile or blended methodology on our projects, we can pass these cost savings onto you, while creating a superior product and customer experience.
Pumex has the capacity to manage the full life cycle development and ongoing support of all custom software products. We will look at each project and make recommendations based on our expert opinion, but ultimately make decisions as a team with our clients. From inception to development, to long term product management. We will look at each project individually and decide what project management method is best suited to create a superior end result. Whether that be an Agile Development method, the more traditional Waterfall Development method, or a combination of the two models.
Once your software has been delivered, based on your ongoing needs, we will help to design a support plan that will accomplish the following:
Pumex’s number one priority is ensuring that our customers receive their product, delivered on time, with the promised capabilities. In order to guarantee a gold standard of customer service and customer expectations we follow three main principles:
Flexibility – We look to do business in the way that works best for you. With top talent here in the US and spread abroad, we are able to leverage some of the best minds and skill sets in the software industry. As well, we look to do business on terms that make the most sense for you. With flexible pricing models, we can help you decide how to best utilize your resources to fit your budget and cash flow.
Core Competency – We only hire world class developers that are highly skilled in their area of competence. Our commitment to excellence doesn’t stop with making sure we have the skillsets to excel at the job. We look to ensure that project oversight and management understands, and is completely qualified within the development process they are working on.
Scalable Resources – Because of our agile work philosophy and methodology. We are able to easily scale your project up or down; as sometimes needs can grow through the development & support process. We are committed to moving your project at lightning speed, but as quality sometimes dictates faster isn’t better. Our commitment to you is that we will never fall behind our agreed upon delivery date and we have a 100% track record of delivering on time.