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Our Approach

It is our goal to help your organization achieve a high return on your investment while providing a high quality end product for your customers, both internal and external. This is evidenced by our track record of a 95% on-time project delivery rate for our clients

CONTACT PUMEX TODAY
   (301) 637 – 0109

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    Trusted By

    Pumex is dedicated to getting the job done right, the first time. This commitment to excellence is evidenced by a 95% on-time, in budget, and at or above quality expectations track record.

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    Pumex's 5 Pillar for Success

    Fast Response Time
    White Glove customer service
    Quality products/services
    Long term business relationships
    Receptiveness to customer feedback

    Our Approach

    Pumex Computing’s project management structure allows us to place the most skilled development team and project manager with the programming expertise your software requires. Whether your development team is working here or abroad; you will always have a direct point of contact in the US to help resolve any issues, facilitate change processes, and keep you up to date on the project’s progress.

    Our Certifications

    Pumex Computing’s Project Management Structure

    Allows us to place the most skilled development team and project manager with the programming expertise your software requires. Whether your development team is working here or abroad; you will always have a direct point of contact in the US to help resolve any issues, facilitate change processes, and keep you up to date on the project’s progress.

    Project Kick Off
    Purpose: Understand project goals, discuss initial project scope, timelines, and final objectives.
    Deliverables: Proposal Delivery, Project High level Scope, and delivery timetable based on scope
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    Project Start
    Purpose: Create detailed project management and implementation plan for successful allocation of internal resources.
    Deliverables: Project Management Plan & Roles/Responsibility Matrix
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    Design Phase
    Purpose: Creating the visual interface through which users will interact with the software.
    Deliverables: Initial design documentation, GUI overlay, Design Review Checklist, Client Design Approval Process
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    Implementation Phase
    Purpose: Coding the actual software per the features and functionality outlined in the scope and any additional scope objectives added later in the process.
    Deliverables: Source Code and Review, Test Report.
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    Periodic Release
    Purpose: Progress review and customer functionality testing
    Deliverables: Project Manager will review development progress up to that point and present system functionality demo every 2-4 weeks. Depending on project requirements and schedule.
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    Test Phase
    Purpose: Initial software bug testing done by an independent QA team. This ensures that the product is fully tested and verified before initial release.
    Deliverables: Initial Bug test report and QA Clearance for Alpha Release
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    Alpha Release
    Purpose: First customer ready release to test functionality with GUI look and feel. Customer feedback is then taken and utilized to enhance the software for the Beta Release
    Deliverables: Initial Software release with bug test report, QA Clearance for Beta Release
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    Beta Release
    Purpose: Second customer ready release with customer feedback taken into account. Final customer testing and input.
    Deliverables: Customer software release with Bug Test Report, QA Clearance for Final Release
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    Final Release/Ongoing Support
    Purpose: Final project deployment and integration with Customer IT systems. Implementation of ongoing software support plan.
    Deliverables: Final Product and Customer Acceptance. Final Bug Resolution Report
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    Our Case Studies

    Pumex is dedicated to getting the job done right, the first time. This commitment to excellence is evidenced by a 95% on-time, in budget, and at or above quality expectations track record.

    Certificate -
    IAIW Data ETL Development and Salesforce Integration

    Internation Association of Ironworkers Data ETL Development and Ongoing Synch...

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    Certificate -
    IAIW Salesforce CMS Website Development

    Internation Association of Ironworkers Salesforce CMS Website Development About the...

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    Certificate -
    RAPS Website Development

    Regulatory Affairs Professionals Society Website Development About the Regulatory Affairs...

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    Certificate -
    NIC Salesforce Communities Development

    National Investment Center for Senior Housing & Care Salesforce Communities...

    read more

    Our Certifications

    Our company is certified in PMI (Project Management Institute), CSM (Certified ScrumMaster), SAFe (Scaled Agile Framework), CMMI3 (Capability Maturity Model Integration Level 3), and ISO 9001, which are internationally recognized standards for project management, agile methodologies, software development, and quality management. These certifications demonstrate our commitment to delivering high-quality solutions that meet the highest standards of excellence, and our ability to consistently meet our clients' requirements and expectations.

    What people say about us​

    "I started working with PUMEX in 2015 when faced with a critical deadline to implement a highly customized app, which utilized the SalesForce SDK to create a hybrid app for both IOS and Android."
    George Prior
    George Prior
    "Pumex has been a valued National Federation of the Blind partner for several years now. Accessible solutions for our users and members are critical."
    John Berggren
    John Berggren
    "Working with Pumex has been an absolute joy. They bring a wealth of experience to every project for which we have engaged them. the work we are doing and how the technology they help with enhances our mission."
    Rachel Olivero
    Rachel Olivero
    "Since working with Pumex, I have a renewed appreciation for true customer service and comprehensive support."
    Jon Gilmore
    Jon Gilmore

    What We Believe​

    Pumex believes the most efficient method is to combine the best of both the waterfall development method and agile development process, where the final deliverable has gone through multiple client reviews and three phases of product release to the client.

    This allows Pumex the ability to retain flexibility in the functionality, look & feel of the final product, while maintaining strict controls on timetables and product deliverables. The customer is able to provide a high level of feedback and input into the development process and final result, while controlling overall costs and time to market development cycles.

    While the above method is the preferred process for Pumex developed projects. This model may vary greatly in the event an external or internal team augmentation model is utilized. In those situations, moving to either extreme of the Waterfall Development Process or Agile Development Process may make more sense for the project.

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    Strategic Methodology

    Our organization is highly agile, with the ability to create on demand resources as needed, as projects ramp up or down. We will be your go to, when off the shelf products fail to meet your business needs. Being agile in the marketplace allows us to control costs, effectively manage internal resources, and put developers with the highest qualifications and skillsets on the right projects. By following an agile or blended methodology on our projects, we can pass these cost savings onto you, while creating a superior product and customer experience.

    Pumex has the capacity to manage the full life cycle development and ongoing support of all custom software products. We will look at each project and make recommendations based on our expert opinion, but ultimately make decisions as a team with our clients. From inception to development, to long term product management.

    We will look at each project individually and decide what project management method is best suited to create a superior end result. Whether that be an Agile Development method, the more traditional Waterfall Development method, or a combination of the two models.

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    Once your software has been delivered, based on your ongoing needs, we will help to design a support plan that will accomplish the following:

    Allow for ongoing product user experience enhancements, functionality updates, and allowing you to stay ahead of new security threats.

    Because your needs and your customers’ needs are constantly evolving within the marketplace, the needs of your software will more than likely change too. Having an ongoing relationship allows us to help you constantly stay ahead of the curve through continuous development and refinement of your product.

    Supporting the product. No software runs in a bubble, the environment is dynamic and often changing. We will be there to support any issues and create fixes when the inevitable conflict between two pieces of software arises.

    Customer Experience

    Pumex’s number one priority is ensuring that our customers receive their product, delivered on time, with the promised capabilities. In order to guarantee a gold standard of customer service and customer expectations we follow three main principles:

    Flexibility

    We look to do business in the way that works best for you. With top talent here in the US and spread abroad, we are able to leverage some of the best minds and skill sets in the software industry.

    As well, we look to do business on terms that make the most sense for you. With flexible pricing models, we can help you decide how to best utilize your resources to fit your budget and cash flow.

    Core Competency

    We only hire world class developers that are highly skilled in their area of competence. Our commitment to excellence doesn’t stop with making sure we have the skillsets to excel at the job.

    We look to ensure that project oversight and management understands, and is completely qualified within the development process they are working on.

    Scalable Resources

    Because of our agile work philosophy and methodology. We are able to easily scale your project up or down; as sometimes needs can grow through the development & support process.

    We are committed to moving your project at lightning speed, but as quality sometimes dictates faster isn’t better. Our commitment to you is that we will never fall behind our agreed upon delivery date and we have a 100% track record of delivering on time.

    Schedule a Consultation

    If you are looking to stay ahead in today's rapidly evolving digital landscape, we encourage you to contact us for a consultation. Our team of experts can help you identify the right technology solutions that align with your business goals, and guide you through the implementation process to ensure success. With our extensive experience and expertise, you can trust us to be your reliable technology partner and drive growth for your business.

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