Business Analyst w/ Salesforce Experience

Business Analyst
Posted 3 weeks ago

Pumex is looking to onboard an experienced Business Analyst as part of our software development team. The individual will be responsible for client/stakeholder communication, and will work closely with an international team of developers and testers. The ideal candidate,

Must Have

  • Strong proficiency and background in Salesforce development projects
  • Experience supporting Agile Development processes.
  • The ability to work with the End Client Stakeholders to gain an in-depth understanding of critical business requirements, defining workflows, and documenting platform change requirements.
  • Eliciting requirements during interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, and workflow analysis ensuring the right questions are asked to surface essential requirements information
  • Collaborating with project managers and technical experts to present impacts and risks of the requirements gathered to appropriately frame choices for business owners
  • Evaluating the information gathered and critically examining business units’ assumptions about their needs and processes, reconciles conflicts, and identifying opportunities for process innovation
  • The ability to analyze data models to deliver logical conclusions
  • Developing innovative solutions for operational and strategic changes
  • Developing technical documents, visualizations, and presentations
  • Strong communication and interpersonal skills to interact with senior-level management regarding the implementation of changes
  • Sound knowledge and expertise in evaluating the implications of changes
  • Competence in writing reports and making presentations to highlight the effect of changes you made
  • Performing assessment of complex requirements, and recommending technical solutions to improve customer service and identify process efficiencies
  • Conducting user training and User Acceptance Testing (UAT)
  • Developing and delivering surveys and workshops as needed to educate or elicit information from the End Client.


  • Five (5) years of professional experience in requirements elicitation, SDLC, and data analysis
  • Bachelor’s Degree in Information Systems, Business Administration, Computer Science or other related fields.
  • Experience working with tools like JIRA, Confluence, Visio, or other equivalent tools.

Nice to Have

  • Experience in implementing NimbleAMS solutions
  • Experience working with Trade, Professional Associations and/or Nonprofits

Job Features

Job CategoryNon-Profit
TypeContract, Full Time

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