Business Analyst w/ Salesforce Experience

Pumex is looking to onboard an experienced Business Analyst as part of our software development team. The individual will be responsible for client/stakeholder communication, and will work closely with an international team of developers and testers. The ideal candidate,

Must Have

• Strong proficiency and background in Salesforce development projects
• Experience supporting Agile Development processes.
• The ability to work with the End Client Stakeholders to gain an in-depth understanding of critical business requirements, defining workflows, and documenting platform change requirements.
• Eliciting requirements during interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, and workflow analysis ensuring the right questions are asked to surface essential requirements information
• Collaborating with project managers and technical experts to present impacts and risks of the requirements gathered to appropriately frame choices for business owners
• Evaluating the information gathered and critically examining business units’ assumptions about their needs and processes, reconciles conflicts, and identifying opportunities for process innovation
• The ability to analyze data models to deliver logical conclusions
• Developing innovative solutions for operational and strategic changes
• Developing technical documents, visualizations, and presentations
• Strong communication and interpersonal skills to interact with senior-level management regarding the implementation of changes
• Sound knowledge and expertise in evaluating the implications of changes
• Competence in writing reports and making presentations to highlight the effect of changes you made
• Performing assessment of complex requirements, and recommending technical solutions to improve customer service and identify process efficiencies
• Conducting user training and User Acceptance Testing (UAT)
• Developing and delivering surveys and workshops as needed to educate or elicit information from the End Client.

Qualifications

• Five (5) years of professional experience in requirements elicitation, SDLC, and data analysis
• Bachelor’s Degree in Information Systems, Business Administration, Computer Science or other related fields.
• Experience working with tools like JIRA, Confluence, Visio, or other equivalent tools.

Nice to Have

• Experience in implementing NimbleAMS solutions
• Experience working with Trade, Professional Associations and/or Nonprofits