Operations Manager

Our client, a leading financial firm based in the New York region is looking for an Operations Manager to join their team.


• Manage projects, programs , portfolios of projects related to risk tools and capabilities
• Design, develop and support key risk tools, capabilities and dashboards
• Define a vision for executing risk management strategy from concept to final implementation; provide innovative solutions to meet the changing risk management environment
• Build and manage relationships with key contacts and senior managers in related roles across the firm (including Operations, Technology, and other Firmwide risk groups)
• Perform analysis of key risk measures (assess need, approach, areas of opportunity)
• Architect new system builds and design enhancements to existing applications in Risk
• Articulate concepts and ideas as technical requirements; produce detailed requirements documentation and obtain sign-off from stakeholders
• Develop testing and implementation approach and manage user acceptance testing (UAT), production parallel and migration plans
• Provide procedures and a production support framework for newly built applications or processes
• Communicate project goals and status throughout the life-cycle of the project


• At least 8-10 years of professional experience in relevant field
• Ability to work with large datasets, data mining and modelling skills are mandatory
• Hands-on experience with data modelling and BI tools ( e.g. Alteryx & Tableau)
• Highly developed analytical skills with advanced automation experience using VBA
• Analytical skills including proven experience of managing by Metrics, reporting of KRIs, KPIs etc.
• Knowledge on Angular, Web, DASH UI skills are required
• Use of programming / analytical tools (Visual Basic, C, SQL)
• Ability to write detailed functional/technical specifications – knowledge of BPM,BDM or Blueprint will be an added advantage
• Knowledge of the technology development lifecycle, ability to understand process/system flows and
• Quick learner with an innate curiosity
• Strong written and verbal communication skills, including the ability to pitch to junior and senior audiences
• Team oriented with a collaborative and global outlook
• Commercial sense and ability to multi-task
• Bachelor’s degree or higher
• At least 4 years of project management experience in business process and technology implementations (large-scale projects and/or program management )
• Experience in Operations financial services role
• Strong quality assurance and testing skills, including the ability to create test plans and test scripts, and track and resolve testing issues